Sweetwater.com Website Review & Ratings + Sweetwater Coupons
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Sweetwater.com Website Review & Ratings + Sweetwater Coupons

Sweetwater: Products & Services

Sweetwater is currently the world's fourth largest dealer in music technology and professional audio equipment as per the survey conducted by Music Trades Magazine. Sweetwater.com makes sure that the customer gets the best of the price paid with premium quality gears in return. Sweetwater Sales Engineers are the best trained in the business and they know gear and understand your needs, and will be there to help you choose the equipment that's just right for you. Sweetwater's warehouse is overflowing with more than 15,000 quality products and they can be categorized as follows:-

Sweetwater: Company Background

The company Sweetwater was founded in the year 1979 by its owner Chuck Surack originally as a 4-track recording studio but soon the company expanded into a music retailer with emphasis on both pre and post-sale customer service. They consider their customers to be their friends. And, then treat friends in the same way that they want to be treated - with caring, professionalism, and a true interest in your success. The address of the company's headquarter is 5501 US Hwy 30 W, Fort Wayne, IN 46818.

Sweetwater: Customer Feedback & Reviews

"I've dealt with many companies in my 73 years,but never had a better experience dealing with them.
From before the sale to after delivery,a technical person,(Greg Savino)was on hand to answer any questions,or handle any problems that I encountered,(Didn't have any).Great company to deal with!!" - Dan Novak

"Carson McClain at Sweetwater has become my "go to guy" for all my sound and keyboard equipment needs. I've been shopping with Carson & Sweetwater for several years now, and I've never been disappointed!" - Geren M

"I was new to the music industry and didn't have any technical knowledge concerning the product I was looking for, I just knew what I wanted the product to do. The sales rep at sweetwater was extremely helpful and explained different options in different price ranges. I compared prices and found that Sweetwater's prices were very competitive, usually the cheapest, and the shipping was very fast." - T Ball

Sweetwater: Business Credibility & Trustworthiness

Sweetwater has received the highest rating A+ on the standards scale of Better Business Bureau (BBB) which ranges from A+ to F. The BBB file of the company was opened on 01/12/1989 and the number of employees with which it started was 280. The company is BBB Accredited and participates in the BBB on Line Program and pledges to uphold BBB standards for online commerce and marketing activities.

More details on the credibility of the business can be obtained by clicking here.

Sweetwater: Website Popularity & Google Ranking

Sweetwater's three-month global Alexa traffic rank is 9,440. The site has been online for at least seventeen years and compared with internet averages, the site's users are disproportionately Caucasian. Sweetwater's visitors view 4.0 unique pages each day on average and roughly 49% of visits to this site are bounces. Its rank in US is 2,233 and there are 3,023 sites linking back to it.

It is ranked 4,076 by UVS Standards and has 506,761 unique visitors as per the statistics of Compete. Its Google Page Rank is 5 of the 10 possible points.

Sweetwater: Social Media Presence

Sweetwater.com has its presence on various popular social networking Medias such as Facebook, Twitter and YouTube as well. On Facebook the company has a very large fan following with 114,990 likes whereas on Twitter there are 15,542 followers in addition to 4,454 tweets concerned with the latest products and offers.

On YouTube, the company's page has 12,124 subscribers and with 15,047,767 video views overall.

Sweetwater: Website Security & Safety

The safety of their customers is the utmost priority of Sweetwater.com and so their checkout process is 100% secured via Secure Socket Layer (SSL) technology. It utilizes a 256 bit encrypted TLS 1.0 connection in addition to SHA1 mechanism for message authentication and RSA as the key exchange mechanism.

Google Page Diagnostics also regarded the website to be free from malicious content and hence is declared safe for browsing.

Sweetwater: Pricing & Packages

The price summary of various products offered by Sweetwater.com is as follows:-

Recording Tools

  • Zoom H4n Handy Recorder-$269.99
  • TASCAM DR-07mkII-$149.99.


  • Fender Sweet-Mod Road Worn '60s Strat (3-Color Sunburst)-$949.
  • Fender Deluxe Roadhouse Stratocaster (Brown Sunburst)-$599.99.

Bass Guitar

  • Kala U-Bass (4-String, Fretted, Spruce)-$450.
  • Squier Vintage Modified Jazz Bass Fretless (Sunburst)-$274.99.


  • Nektar Panorama P4-$499.99.
  • Korg microKEY 61 with Legacy Collection-$179.99.
Sweetwater: Shipping Rates & Policies

Sweetwater.com offers Free shipping and several other shipping options which along with their estimated time of delivery are as follows:-

  • FedEx Ground – U.S. only. 1–5 business days within the contiguous U.S. Delivery by the end of the business day.
  • UPS Ground – U.S. only. 1–5 business days within the contiguous U.S. 6–7 business days to Alaska and Hawaii.
  • FedEx Express Saver – U.S. only (excluding Alaska and Hawaii). Delivery to businesses by 4:30 p.m. and to residences by 7 p.m., in 3 business days.
  • FedEx 2Day – U.S. only. Delivery by 4:30 p.m. in 2 business days to most areas (by 7 p.m. to residences).
  • FedEx Standard Overnight – U.S. only (Hawaii service outbound only). Next-business-day (Monday-Friday) delivery by 3 p.m. to most addresses; by 4:30 to rural areas.
  • FedEx Priority Overnight – U.S. only. Next-business-day (Monday-Friday) delivery by 10:30 a.m. to most addresses; by noon, 4:30 p.m., or 5 p.m. in remote areas.
Sweetwater: Payment Methods Accepted

Sweetwater accepts their very own Musician's All Access Platinum Card, Visa, MasterCard, American Express, and Discover cards, as well as money order, C.O.D., Western Union, or certified or personal check. They also accept PayPal but on online and telephone orders. Apart from these payment methods they also offer Bill Me Later and flexible leasing options.

Sweetwater: Returns, Refunds & Exchange Policy

Sweetwater.com wants you to be completely happy with your purchase and for any reason if you are not satisfied with any product, you may return it for a refund of the purchase price, an in-house credit, or exchange for another product within a fair amount of time from the shipping date approximately within 30 days.

Returns must be in the complete and original packaging with all accessories and complete documentation consisting of Owner's Manual, warranty card, quick start guides etc., and must include a Return Authorization number or be subject to a restocking fee.

Sweetwater: Product images & screenshots
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